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Kogan Mobile International Roaming

International Roaming Pack

 

Roam internationally with Kogan Mobile thanks to our International Roaming Pack.

 

You can buy the incredible value International Roaming Pack before you leave home from Kogan.com, or from your Kogan Mobile account while you’re overseas, where it will apply to your existing Kogan Mobile plan instantly!

*International Roaming Pack can be used while you are in the following 10 countries (China, Fiji, Hong Kong, Indonesia, Malaysia, New Zealand, Singapore, Thailand, USA & UK). International Roaming Pack inclusions cannot be used within Australia.

When you have an active International Roaming Pack and are located in one of the 10 countries listed above:

  • Standard international voice calls can be made to and received from the 10 countries listed above, plus Australia.
  • Data can be used while you are in one of the 10 countries listed above.
  • SMS messages can be received from any country, and can be sent to any of the 10 countries listed above, plus Australia.

Purchasing packs while overseas?

The easiest way to buy while you’re overseas at one of the supported countries listed above is to SMS the word “ROAM” to 12612 from your mobile and pay with the credit card stored on your account.

Or, purchase via the Kogan Mobile app, use your online account or call customer support on 12612 from your mobile.

Use multiple vouchers at once

You can have up to five International Roaming Packs active on your plan at any one time. For example, if you had five activate simultaneously, you would get 5GB of data, 500 SMS messages and 2.5 hours of international standard voice calls to use within 24 hours.

Or, purchase multiple International Roaming Packs at once from Kogan.com to use over more than a 24 hour period. You will receive an email with each voucher, which you can activate when you want the 24 hour period to begin.

Terms & Conditions

In addition to the terms and conditions set out here, the following terms and conditions apply if you purchase an INTERNATIONAL ROAMING PACK:

 

  • Selected Roaming Countries are New Zealand, U.S.A., U.K., Hong Kong, Singapore, China, Malaysia, Indonesia, Thailand and Fiji. Countries may change from time to time. Check https://www.koganmobile.com.au/plans/mobile/international-roaming-packs for list of current countries before you travel. Fair Use Policy applies. Seehttps://www.koganmobile.com.au/legal/fair-use-policy/
  • You can only use an INTERNATIONAL ROAMING PACK if you are an existing Kogan Mobile customer with an active account and recharge. New Kogan Mobile Customers who activated a SIM will need to recharge with Kogan Mobile Recharge Products before purchasing an INTERNATIONAL ROAMING PACK.
  • Where the INTERNATIONAL ROAMING PACK is purchased from koganmobile.com.au, the expiry period will begin immediately after purchase. Where the INTERNATIONAL ROAMING PACK is purchased as a voucher, the expiry period will begin from activation.
  • You can have up to five INTERNATIONAL ROAMING PACKS active simultaneously. The INTERNATIONAL ROAMING PACK with the earliest expiry will be consumed first.
  • Unused inclusions will be forfeited at the end of the INTERNATIONAL ROAMING PACK Expiry Period.
  • Unless stated otherwise, INTERNATIONAL ROAMING PACK can only be purchased via Online/Mobile, per sms or over the phone.
  • Standard incoming and outgoing voice calls includes calls to and from mobiles and land lines excluding premium services, overseas freephone numbers, video calls, re-routed calls and cannot be used for commercial purposes or for resale purposes. Both outgoing and incoming voice calls are charged in per 1-second increments.
  • Standard TXT includes standard outgoing TXT and excludes any picture text or multimedia messages.
  • Data is charged in per KB increments for both download and upload.