Disability Information

Calling Kogan Mobile on behalf of someone else



If the account holder is hearing impaired


They can use the Australian government’s National Relay Service to make major changes to their account.


They can also contact us by post. Our postal address is: ATTN: Kogan Mobile Customer Care, GPO Box 2579, Melbourne, VIC 3001. They’ll need to include their account PIN with any correspondence they send.



If the account holder doesn’t speak English


They can use the Australian government’s Translator and Interpreting Service (TIS).