eSIM - Discover the flexibility with instant activation | Kogan Mobile

Kogan Mobile eSIM

Join Kogan Mobile with eSIM

What is an eSIM

eSIM is an electronic version of a SIM card that works exactly the same way as the SIMs we use today.

Gain immediate access to your Kogan Mobile plan with data and unlimited calls and texts without the wait for a physical sim to arrive.

Switch over to Kogan Mobile in just minutes by downloading an eSIM onto a compatible device at no extra cost!

Benefits of an eSIM

Join Kogan Mobile in Minutes

An eSIM lets you switch networks and get activated with Kogan Mobile effortlessly in just 15 minutes - without having to wait for a SIM card to arrive.

Combine work and pleasure

eSIMs allows you to have two services on the same device.

Environmentally Friendly

eSIMs are eCO friendly, no physical SIM card means less manufacturing of plastic, saving the planet one SIM card at a time.

eSIM on Phone

Let Kogan Connect You to eSIM

To connect to Kogan Mobile with an eSIM you’ll need the following things:

  • An eSIM compatible device. Check the list below to see if your device is SIM ready
  • A wifi connection and a secondary device available to load the eSIM QR code
  • Your pre-paid Kogan Mobile voucher is ready to activate!
View all Kogan Mobile plans

Set-up is Simple

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Step 1

Once you have purchased an eSIM compatible plan, scan the QR code in the eSIM activation email you've received, with your desired device to begin activating your eSIM.

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Step 2

Enter the 4 digit confirmation code and your eSIM will now be activated.

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Step 3

Now your eSIM is activated, head to koganmobile.com.au/activate and follow the prompts to activate your plan

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Step 4

You're done! Now enjoy our amazingly low prices and awesome network coverage.

Compatible Phones:

Apple Arrow

  • iPhone XS
  • iPhone XS Max
  • iPhone XR
  • iPhone 11
  • iPhone 11 Pro
  • iPhone 11 Pro Max
  • iPhone SE (second generation)
  • iPhone 12 mini
  • iPhone 12
  • iPhone 12 Pro
  • iPhone 12 Pro Max
  • iPhone 13 mini
  • iPhone 13
  • iPhone 13 Pro
  • iPhone 13 Pro Max
  • Phone 14
  • iPhone 14 Plus
  • iPhone 14 Pro
  • iPhone 14 Pro Max
  • iPhone 15
  • iPhone 15 Plus
  • iPhone 15 Pro
  • iPhone 15 Pro Max

Samsung Arrow

  • Samsung Galaxy Fold
  • Samsung Galaxy S20
  • Samsung Galaxy S20 5G
  • Samsung Galaxy S20+
  • Samsung Galaxy S20+ 5G
  • Samsung Galaxy S20 Ultra 5G
  • Samsung Galaxy Z Flip
  • Samsung Galaxy Note20
  • Samsung Galaxy Note20 5G
  • Samsung Galaxy Note20 Ultra 5G
  • Samsung Galaxy Z Fold2 5G
  • Samsung Galaxy S21 5G
  • Samsung Galaxy S21+ 5G
  • Samsung Galaxy S21 Ultra 5G
  • Samsung Galaxy Z Flip 3 5G
  • Samsung Galaxy Z Fold 3 5G
  • Samsung Galaxy S22 5G
  • Samsung Galaxy S22+ 5G
  • Samsung Galaxy S22 Ultra 5G
  • Samsung Galaxy S23 5G
  • Samsung Galaxy S23+ 5G
  • Samsung Galaxy S23 Ultra 5G
  • Samsung Galaxy Z Flip 4G
  • Samsung Galaxy Z Flip4 5G
  • Samsung Galaxy Fold 4G
  • Samsung Galaxy Z Fold2 5G
  • Samsung Galaxy Z Fold3 5G
  • Samsung Galaxy Z Fold4 5G

Google Arrow

  • Google Pixel 3a
  • Google Pixel 4
  • Google Pixel 4 XL
  • Google Pixel 4a
  • Google Pixel 5
  • Google Pixel 6
  • Google Pixel 6 Pro
  • Google Pixel 7
  • Google Pixel 7 Pro
  • Google Pixel 8
  • Google Pixel 8 Pro

Don’t see your device? More and more phones are offering eSIM everyday. Check your phone manufacturer’s site directly to see if your device is eSIM-ready.

FAQs

Can I keep my existing number when I join Kogan Mobile with an eSIM? Arrow

Absolutely! When you activate your new Kogan Mobile service, you will have the option to receive a new Kogan Mobile number, or bring an existing number to our network.

When you choose to port your number (i.e. bring an existing number to our network) you will be sent an SMS to your old mobile number with a security code. When you reply to the SMS with the code successfully, we will transfer your existing number to Kogan Mobile usually within 3 business hours unless it is a Sunday or public holiday. For more information click here.

Are Smartwatches compatible with an eSIM? Arrow

Unfortunately, our eSIMs are not currently compatible with smartwatches, however watch this space for future updates!

How long does it take to switch to an eSIM? Arrow

If you are a first time Kogan Mobile customer with a new number, your new plan should activate within 15 minutes. However, in some cases it can take up to 4 hours.

If you port your own number, it can take 15 minutes to 4 hours for the number to fully transfer. While this is happening, you will not lose connection to your previous SIM and will still be able to use your existing data.

Will using an eSIM affect my plan? Arrow

Using an eSIM will not affect your Kogan Mobile plan at all.

What happens to my eSIM if I lose or buy a new phone? Arrow

If you lose your device or purchase a new device while using an eSIM you will need to order a new eSIM and follow the steps to reactivate it:

  1. Order an eSIM from Kogan.com
  2. Follow instructions in email to download the SIM to their new phone
  3. Call customer Care to move their existing service to the new SIM

Can I use a physical SIM and an eSIM on my device? Arrow

Yes. If your device is dual SIM compatible and currently have an active plan on a physical SIM and an eSIM you can use both plans simultaneously.

If you’re using an eSIM and don’t have a dual SIM device, ensure the physical SIM is removed from your phone.

How do I move from a Physical SIM to an eSIM? Arrow

If you are an existing Kogan customer and would like to switch from a phsyical SIM to an eSIM please call 1300 056 426.

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